How do I cancel an order?
If you have received an order confirmation from us via email, you can let us know via email that you want to cancel the order.
Please note that you cannot cancel an order once you have received a "shipped" notification. You will need to read our Returns Policy in this case.
I would like to report a problem with this site.
Thanks for letting us know! We have gone through the Benco Boardgames site with a fine-toothed comb to make sure you don't experience any problems during your time with us. If however, you do experience a glitch at Benco Boardgames, please let us know what the problem was and where you experienced it. We'll make sure to fix the problem as soon as possible. Click here to contact us with the details.
 


I would like to register a complaint!
By all means, please do. If you are unhappy, we are unhappy. And we would like to change that and ensure you come back to Benco Boardgames. Click here to contact us with the details.

You still haven't answered my question!
If you've gone through this list of possible concerns and you don't find yours addressed by any of the above, contact us directly with your questions or concerns!

The question or concern you have might be the same many of our other shoppers have. So please let us know so we can address it and add it to our "help" section.

 

 
Copyright © 2011 Benco-Boardgames
Last modified: June 12, 2011